DELIVERY
Totally Evoke currently ships to the UK only. We charge £3.95 per order. All our orders are sent out by Hermes, arriving within 2-3 working days of dispatching.

RETURNS
Returns are accepted with in 14 days starting from the day of receiving your order. Items returned need to be returned in the condition they were sent with all packaging for a full refund of the item, this does not include postage. We do not cover return postage.

If the item(s) are faulty when the consumer receives them, the consumer must notify Totally Evoke upon receipt of faulty goods.

It is recommended that you use Royal Mail signed for be used as proof of posting. Upon the receipt of the goods we will conduct an inspection of the goods and if the goods are found to be faulty we will refund any postage charge incurred.

Any returns lost in the mail service are not the responsibility or liability of Totally Evoke. It is you the consumer that must file a claim with the courier service you used.

Please note: Sale items and Wax Melts are non-returnable.